There's no doubt that people are lining up to rent in Coachella Valley, CA. It's a fantastic area and has great weather. But just because you own a rental in the area doesn't mean you should be complacent.
For example, 73% of tenants make decisions based on whether a landlord uses advanced tech. If you're not using the latest and greatest, then you risk losing valuable renters to your competitors.
Are you now wondering where you should start? Then we'd say a tenant portal is vital. Here are all the ways this property management tool can help both you and your renters.
Simplified Rent Collection
Rent collection is probably the most annoying thing to do as a landlord. You have to chase up each tenant, and if they don't pay on time, you have to keep hounding them. Plus, you have to be there in the office to receive the payments, and then you have to process them.
But with a tenant portal, you don't have to do this. With digital rent collection, your renters can pay online via debit card, ACH transfer, or credit card. Not only will online rent payment decrease your manual collection efforts, but it'll also reduce late payments.
What's even better is that the portal can send automatic reminders to help renters stay on track with due dates. This will no longer be your job!
Streamlined Maintenance Requests
Your tenants will have some maintenance responsibilities, but the majority of them are yours. If they notice anything wrong, they can easily submit maintenance requests through the portal, which ensures clear communication.
On your side (or your property manager's), you can prioritize and track these requests in the maintenance request system. As a result, this will improve your response times.
Easy Lease Management
In the tenant portal, tenants can view their lease agreements and other important documents anytime. This reduces the need for in-person interactions, which can free up your schedule.
In addition, you can automate notifications for lease renewals. You'll see an uptick in renewals and lower vacancies.
A Communication Hub
Have you ever wished that there was an intuitive tenant communication platform you could use? Well, this is it.
In a tenant portal, you can easily message back and forth, which can reduce miscommunications. Plus, you can share announcements about property updates or policy changes with a click of a button.
Start Using a Tenant Portal
If you aren't already using one, then you should get a tenant portal. Not only can you save time, but you can also enhance the tenant experience.
But what if you don't have the time or energy to set one up? Then turn to a property management service. On top of providing you with a tenant portal, we can help with other things too, such as tenant screening and evictions.
Get in touch with us now if you're interested in using these services. PMI Coachella Valley guarantees that you'll be happy with us, or you can cancel your agreement without penalty with a 30-day notice.
